Privacy Policy

At GridHome Interiors, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, and other communication channels.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

You may voluntarily provide information such as:

• Full name
• Phone number
• Email address
• Location or project address
• Project requirements
• Preferred budget
• Interior design or construction requirements
• Any other information you provide through our enquiry or contact forms

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• General website usage information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information collected from you to:

• Respond to your enquiries and requests
• Contact you regarding your interior design or construction requirements
• Provide quotations and project-related information
• Schedule consultations or site visits
• Understand your project requirements
• Provide and improve our services
• Improve our website and user experience
• Send service-related communications
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the services or communication you have requested without a lawful basis or your consent where required.

3. Enquiry and Contact Forms

When you submit an enquiry through our website, the information you provide may be forwarded to the GridHome Interiors team for the purpose of responding to your request.

By submitting a form, you acknowledge that GridHome Interiors may contact you through:

• Phone calls
• Email
• WhatsApp
• SMS or other relevant communication channels

You may request that we stop contacting you at any time.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.

Cookies may be used to:

• Remember preferences
• Understand visitor activity
• Analyze website performance
• Improve website functionality
• Measure marketing and advertising performance, where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to operate, maintain, analyze, or improve our website.

These services may include:

• Website hosting providers
• Analytics services
• Email communication services
• Form submission services
• WhatsApp or communication services
• Security and performance services

These third parties may process information according to their own privacy policies and applicable laws.

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry
• Provide requested services
• Maintain business and communication records
• Fulfil legal, accounting, or regulatory requirements
• Resolve disputes or enforce agreements

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request restrictions on certain uses of your information
• Opt out of promotional communications

To exercise any applicable rights, you can contact us using the details provided below.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. External Links

Our website may contain links to third-party websites, including social media platforms and other external services.

GridHome Interiors is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this page periodically to stay informed about how we handle your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact GridHome Interiors.

Last Updated: September 30, 2026